Senior Account Manager

13 Apr 2018
20 Apr 2018
Contract Type
Full Time
Senior Account Manager

APS Group is a marketing solutions and customer communications provider that brings brands to life across every channel, in every market, all with a local touch. With over 700 employees across 25 sites worldwide, we serve customers in a range of markets including retail, financial services, travel, automotive, healthcare, leisure and the public sector.

MMP.Global is our connected, full service agency


* Insight and strategy

* Brand and Creative

* Digital experiences

* Onsite Agencies

* Studio and production Services

The role of Senior Account Manager is to develop a good understanding of clients’ business, key drivers in their business sector and become established as a trusted partner.

A Senior Account Manager is responsible for the project management and co-ordination of campaigns, collateral and internal communications on behalf of the client. They are also the first point of call for clients and the principle provider of APS Group’s service.


* Establish strategic relationships with senior marketing contacts with a view to understanding the client’s business
* Develop and maintain a rapport with key client stakeholders
* Manage end to end production workflow including associated communications
* Deliver against client KPI's and other targets to meet contractual obligations
* Support preparation for client contract review meetings and client development opportunities
* Engage with suppliers to ensure they work in partnership with us
* Ensure all procurement activity adheres to commercial strategy and guidelines
* Delivers business and account objectives through adherence to business processes and systems
* Manage day to day account handling and relationships with clients (including face-to-face)
* Creating innovation and adding value through collaboration with the client


* Ability to build effective client and vendor relationships
* Core Microsoft Office skills including Excel and PowerPoint
* To deliver diverse projects including email marketing, digital projects, direct mail, printed collateral
* ability to meet targets and SLA delivery, a results-driven individual motivated by achieving goals
* Effective written and verbal communication skills
* Strong commercial awareness, proven influencing and negotiations skills
* A broad and in-depth print technical & commercial knowledge
* Excellent project management skills, having experience of delivering projects on time and to budget

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