Sales Order Processor/Customer Service Advisor

Better Bathrooms UK Ltd
13 Apr 2018
18 Apr 2018
Contract Type
Full Time
The Role Having served over 600,000 customers we are the largest independent bathroom retailer in the UK and here at Better Bathrooms we do things the "better" way; Better Prices, Better Service, Better Bathrooms.

The Sales Order Processor will assist in all areas of product delivery to customers for orders which are out of stock/awaiting delivery, ensuring that customers are kept informed of progress of delivery at all times. You'll liaise with other departments in relation to out of stock items, back orders and pending deliveries and liaise with all carriers, parcel couriers and the internal transport department. You'll coordinate the dispatch of goods between warehouses to ensure smooth transition of stock and actively monitor stock levels and due dates against expected delivery dates.

Alongside this you'll handle incoming calls and e-mails from other associated areas of the business such as; Ebay, Amazon & (url removed). You'll manage the efficient processing of orders ensuring complete order fulfilment. And you'll demonstrate excellent product knowledge and enthusiasm to ensure maximum up sales, add-ons and upgrades to customers' existing orders.

Shifts are between 8am and 6pm Monday - Friday, and 9am - 5pm on a Saturday (You will work every 3rd/4th Saturday on a rota basis).
The Benefits In return for your hard work and commitment we offer;

Potential of career progression in a rapidly growing company.

28 days holiday – including Bank holidays.

New Year Bonus for no sick days /100% attendance.

Free drinks all day and free fruit mondays.

Childcare Vouchers.

Staff discount on (url removed) products.

Contributory pension scheme.

Employee of the month scheme.

Employee referral scheme.

Free parking.

Flexible working optional.
What Happens Next? If you think this is the role for you then don't miss out, apply today

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