Desktop Support Engineer

Recruiter
Jenrick IT
Location
London (Greater)
Posted
13 Apr 2018
Closes
20 Apr 2018
Contract Type
Permanent
Hours
Full Time
We are seeking an experienced PC / Desktop Support engineer for a growing cutting edge technology consultancy.

You will have excellent general Windows, and PC support experience and ideally have experience working in a media or tech environment supporting the IT requirements for around 200 + users across the EMEA region.

The ideal candidate will be extremely passionate about face to face desktop and telephone support, dealing with a wide range of staff from internal Director level VIPs and Senior internal customers and have excellent experience supporting in Windows environments.

You will also be required to learn a range of other applications so a strong capacity for learning is key.

Technical skills and experience

Essential;

* Strong customer facing skills with a passion for technology.
* Experience working in an ITIL-based Service Desk environment.
* Experience in the installation, configuration, management, and maintenance of desktop hardware and software (Windows.)
* Laptop and Desktop builds.
* Experience supporting Microsoft Office 2010 to 2016 (Windows and/or Mac.)
* Experience supporting end user applications.
* Working knowledge of Configuration Management Systems.
* Working knowledge of networking concepts (wired and wireless.)
* Working knowledge of telecom systems and applications.
* Working knowledge of Windows Server.
* Working knowledge of Active Directory.

Desirable;

* Technical qualifications such as MCSE or Apple certification.
* Working knowledge and administration of Office365.

Personal skills and experience

Further requirements;

* Must have a flexible approach to work and excellent customer service skills.

More details on application

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