IT Systems Trainer - SharePoint / Navision - £30-35K

Bond Williams
13 Apr 2018
20 Apr 2018
Contract Type
Full Time
IT Systems IT Trainer - Navision & SharePoint

Are you an experienced IT Trainer in Business Systems and applications to include SharePoint, Navision and other ERP Systems.

Our Dorset based client is seeking an internal IT Trainer to support their 200 users in a new update and on-going it Application support.


* To design, develop and deliver customised training courses for all parts of the business in order to enhance and improve the firm’s ability to use its IT systems to their greatest advantage
* To complement the existing induction training by delivering quality IT training to new joiners
* To work proactively throughout the business to identify training needs. Preparing modular based training in several formats that meet these key requirements, ensuring that the modules evolve in line with ever-changing business needs and ever-changing software
* Deliver training on IT systems either on a 1-1 or group basis as required.

Helpdesk Support

* Provide desktop support via phone, e-mail or face to face (Laptops & PCs, Printers, Scanners. Desktop phones).
* Provide first line application support: MS Office (’07, ’13 & 365), Sharepoint and NAV plus Causeway Estimating, Asta Powerproject and Union Square Document Management. Escalate issues to suppliers or colleagues when required.
* Setup new and maintain existing users in AD, including the issuing of passwords and setting up of e-mail accounts.

Knowledge, Skills and Capabilities

* Solid experience of IT training delivery within a professional services environment
* Experience of creating and implementing training modules in a similar role
* Knowledge and experience of working with e-learning software
* Strong knowledge of standard IT products and techniques
* Solid, wide ranging generalist IT knowledge and expertise
* Proven experience of understanding and conveying how IT can be used to benefit a business
* An analytical mind able to relate software to discreet business processes

The role is anticipated to include occasional travel to offices and sites therefore a full driving license is essential. As some of our projects are based within secure establishments, you may be required to undertake a security check to enable access to sites.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

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