Branch Assistant Manager - Trade Counter

13 Apr 2018
18 Apr 2018
Contract Type
Full Time
The Person required :

• High levels of product, electrical industry and local customer and competitor base knowledge
• High levels of commercial acumen
• Strong sales and negotiation skills, including telesales and account management
• Sound knowledge of branch processes and procedures across all branch functions
• Demonstrated passion for providing first class customer service
• Stand in for Business Manager in times of absence

The Role:

• Manage the internal sales office on a daily basis, driving account management activities with branch colleagues, whilst having their own basket of accounts to manage.
• Personally provide account management for nominated accounts and share
• Support the Business Manager to implement the strategic and tactical business plan for the branch and convert this into profitable day-to-day business performance.
• Champion and drive forward sales and customer service initiatives within the branch team.
• Monitor and take appropriate action to ensure that the branch achieves its daily sales/profitability targets and all agreed service levels.
• Manage the Customer Order trackers on a daily basis, regularly reviewing and taking relevant action.
• Contribute to the effective operation of the business through active collaboration in activities required as a senior member of the local branch management team and the recognised deputy to the Business Manager.
• Ensure that the Operational Checklist (Daily/Weekly/Monthly) is reviewed as required and all actions are followed up.
• Co-ordinate cycle counting activities and personally review/check after it has been completed by branch colleagues, including stock adjustments, in line with process and audit requirements, flagging up any discrepancies without delay.
• Complete invoice review and authorisation on a daily basis in the absence of the Business Manager.
• Continually review branch operating systems, procedures and practices and implement any changes to improve operational effectiveness and efficiency, and to reduce costs.
• Support the Business Manager in achieving goal and targets and target -drivers.

Our client values people who have a sense of urgency and excitement, who demonstrate candour, insight and creativity, and thrive in an environment of change and challenge. They value people who take their company personally.

They offer an excellent package which includes a vehicle, pension, life assurance, medical cover option and 25 days holiday plus statutory holiday.

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer

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