Customer Proposition Manager

Recruiter
Alexander Daniels Ltd
Location
Dalkeith
Posted
13 Apr 2018
Closes
14 May 2018
Contract Type
Permanent
Hours
Full Time
I am pleased to be working with an up and coming brand who are very much challenging the norm within their industry at the moment.

They are looking to hire a Customer Proposition Manager who can aid them to meet their obligations as a business but also add value by reviewing and expanding their range of products and services to their customers.

You will;

* Work closely with Customer Marketing, Sales and other customer facing teams to drive campaigns to encourage take up of new products.
* Own the customer proposition and experience to achieve enhanced NPS scores.
* Champion the digital journey for propositions.
* Liaise regularly with customer facing areas of the business to obtain feedback to refine and improve customer proposition.
* Support the design and launch of new and future propositions.
* Convert strategic product offerings into customer friendly propositions.

In order to be considered for this role you will have;

* A full driving license
* Experience of campaign management, utilising multiple methods including digital channels to drive customer engagement.
* Analytical skills
* Team player who can communicate at all levels of the organisation.
* Ideally from a B2C marketing background.

You will earn a salary of £25,000 - £30,000 plus benefits

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