Entry Level Operations Role

Recruiter
DTCC EUROPE LIMITED
Location
Brynteg
Posted
11 Apr 2018
Closes
07 May 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

**Entry Level Role/Junior Position

Position Summary

The Operations Specialist executes routine and complex transactions with general supervision referring the most complex and risk related transactions to management. Interacts with customers to assess problems and gather information that must be escalated.

Specific Responsibilities

Research and resolve client inquiries relating to principal, interest, dividend distributions, corporate actions, redemptions via email ticketing system.

Interpret questions asked, research, accurately resolve, and clearly communicate research and final resolutions to client’s phone inquiries. Products include: Principal, Interest and Dividend distributions, Redemptions, Custody, Securities Processing, Proxy, Training and Billing, Mandatory and Voluntary Reorganization and Stock Dividend.

Qualifications

  • 6 months experience minimum preferred
  • Bachelor's degree preferred

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