2nd Line Support Technical Specialist (Networking) –12 month FTC – Surrey – circa £27k

£25000 - £28000 Per Annum
18 Dec 2013
15 Jan 2014
Juliette Allen
Contract Type
Full Time
2nd Line Support Technical Specialist (Networking) – 6 months FTC – Surrey – circa £27k pro rata`d

Our client based in Surrey is currently seeking a 2nd Line Support Technical Specialist with strong networking experience to primarily be based from their offices in Guildford but to attend other sites across Surrey for this 6 month fixed term contract.

Key responsibilities for the 2nd Line Support Technical Specialist:

• To provide vital technical support for complex technical issues
• To identify root cause of reoccurring problems through monitoring incidents and trends.
• To improve service management by ensuring that all SLAs are met to a high standard.

Key skills & experience for the 2nd Line Support Technical Specialist:

• CISCO qualified.
• Knowledge of core networking infrastructures and operating systems including switches, routers, voice call managers and other voice facilities such as recording, voicemail, hunt groups, transfer and call routing
• Experience of LAN/WAN Technologies
• Must have full drivers licence with access to a vehicle and be willing to use it for work purposes.

Please note, due to the nature of this organisation a strict vetting process is in place for all members of staff - this will include a full financial and criminal record check for the past 4 years.

If you would like to discuss your suitability for this role further, please call Juliette Allen on 01293 817642 or simply apply today.

Please note: If you have not been contacted regarding your submission within 1 weeks your application has been unsuccessful for this role only.

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