Application Support Analyst - Java, XML, SQL - Newbury Berkshire

Recruiter
INTEC SELECT LIMITED
Location
Newbury
Posted
17 Mar 2018
Closes
27 Mar 2018
Contract Type
Permanent
Hours
Full Time

Senior Application Support Analyst

Location: Newbury, Berkshire

Salary range: £45,000-£55,000

Senior Support Analyst - Application Support - .Java, XML, SQL / PL/SQL, JIRA, ITIL


An excellent opportunity has arisen working for a superb global organisation in their Application Support department who are responsible for Application Support, Application configuration, change management and quality assurance.


Keywords, Java, XML, SQL / PL/SQL, JIRA, ITIL

The Senior Support Analyst takes the lead role in the resolution of incidents including:
- In depth troubleshooting and forensic analysis
- Impact analysis of interfaces and application integrations
- Back end analysis
- Performing platform support and/or writing and executing scripts
- Recreating issues for bug resolution

You will have demonstrable experience in the following:
- Ability to break down complex problems and provide expert advice on Applications.
- Ability to take ownership of technical incidents and work with applications teams
- Excellent writing and editing skills for technical documentation
- Experience in hands-on advanced IT support (Level 2+)
- Experience in the software development life cycle including business analysis and deployment
- Knowledge of Integrated systems and applications
- Undergraduate degree in computer science, business, or other relevant field preferred or significant relevant industry experience

Keywords, Java, XML, SQL / PL/SQL, JIRA, ITIL

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