Business Consultant - Social CRM & Communities
A Social Media CRM Software Vendor who are a recognised Industry Leader, this fast-growing SaaS company help household name brands to engage with consumers through social media. In a period of hyper growth, headcount has grown over 100% in the last 12 months and continues at an alarming rate. With exceptional VC backing, this pre-IPO business continues to grow from strength to strength, pushing the boundaries of Social Customer Experience.
A fantastic opportunity has arisen to join the vibrant Strategic Consulting Team as a Social Consultant. The Social Solutions Consultant will work with Tier 1 Global Brands to design and execute large scale social business strategies. As the Social Business Expert you will show customers the business value of the Social Customer Engagement platform whilst structuring strategic work, scoping projects and executing on this. This role will suit a high-energy and intellectually curious individual with a strong interest in social business.
The successful Social Solutions Consultant will possess the following skills:
- Previous experience in a strategic consulting capacity, perhaps for a Management Consultancy, Leading Digital Agency or Social Software Platform
- You will be a Thought Leader in social media and online communities
- Enterprise-level experience essential: must have proven experience developing and managing teams to deliver strategic marketing & social business programs at Tier 1 Clients
- Technical platform delivery experience preferred
- Expert communication and customer-facing skills possessing a strong desire to work as a customer advocate for a fast-paced software vendor
- European language skills would be extremely beneficial (German, French, Spanish, etc)
To be considered for this fantastic opportunity please email your CV in the first instance to email@example.com