Council Tax Officer

£13 - £16 per hour
29 Oct 2013
18 Nov 2013
Grant Wilson
Public Sector
Customer Service
Job Level
Entry Level
Contract Type
Full Time
This organisation are looking to recruit Council Tax Officers to assist in providing an effective, efficient and customer focused Service contributing to the Billing, Collection and recovery of Council Tax, Business Rates, Business Improvement District Levy, recovery of Housing Benefit overpayments, and other Council debts, under the direction of the Revenues Team Leader.

Council Tax Officers will be responsible for maximising and recovering the Council's income, instigating appropriate recovery action using a variety of methods from making and monitoring individual financial arrangements with customers to liaising with the Council's Bailiffs, referring cases for Committals, Bankruptcy, Liquidation and Charging Orders.

You will need to match the following criteria:

* A full working knowledge of Council Tax and Business Rate legislation, Rent legislation and Housing Benefit overpayment legislation interpretation and practice such that the role holder is able to understand, explain and implement complex pieces of legislation within the structure of Cornwall Council policy and procedural arrangements.

* Experience in using PC based software applications, demonstrated by an ability to use word processing to compile letters, and spreadsheets to review data.

* Experience of customer and public contact, demonstrating excellent communication, negotiation and interpersonal skills across a range of media.

* Knowledge of the law and practice relating to the recovery of Council Tax, Business Rates Housing Benefit overpayments and Business Improvement District levy via Distress, Attachment of Earnings, Bankruptcy, Liquidation, Committal Action, Charging Orders etc.

* Ability to effectively manage and prioritise workload in a pressurized, target driven organization, demonstrated by experience of a performance management regime, recognising the contribution towards service plan performance targets.

To apply please forward your CV ASAP for further information please contact Grant Wilson on 0117 9174560
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