Service Delivery Manager

QA Corporate
Covent Garden
12 Mar 2018
14 Mar 2018
Contract Type
Full Time

Service Delivery Manager

Are you looking for a role where you will gain exposure to a variety of clients and projects?

Do you need a new challenge with a company that has won Computing Magazine DevOps Excellence Awards 2017?

How about a role where you will be working on multiple large-scale IT projects offering different complexities and solutions?

What is the role?

As a Service Delivery Manager at QA Consulting, you will work closely with the sales team on pre/post sales, assisting with bids/tenders.

Writing SoW’s for clients from a variety of industries, you will be responsible for managing the delivery of multiple projects, building relationships with key stakeholders both internally and externally, to ensure we are working to timescales and budgets.

Working to agreed SLA’s, you will monitor each project and report any service issues whilst facilitating change requests or improvements, and where necessary, assist with contract negotiations.

Financial package and benefits

We are offering a base salary of up to £80,000 per annum (dependant on experience), performance bonus, Private Pension as well as 25 days holiday, 3 days of additional training which does not need to be relevant to your role from our very own course selection (1,200 to be precise), subsidised gym membership and cycle to work scheme.

What kind of company is QA Consulting?

As the fastest growing division of QA, (three times the size they were at the start of the year to be precise) QAC provides Consulting Services to a range of commercial, financial and Government organisations across the UK. With capabilities ranging from core programming to configuration, DevOps to Data, integration to implementation QAC support a wide range of customer business transformation initiatives.

Must haves (We do need the following):

  • Previous experience as a customer facing Service Delivery Manager within Enterprise Software solutions
  • Technical experience within Software/Professional Services
  • Good Stakeholder management
  • Commercially acumen
  • Ability to travel around the UK

If you’ve read the above, feel we are the company for you. Then apply to me today…

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