Medical Research Apprenticeship

Create Skills
Sutton Coldfield
12 Mar 2018
10 Apr 2018
Contract Type
Full Time
Medical Research Apprenticeship

A fantastic opportunity to join a local market research company who specialise in medical as their new Telephone Research Apprentice. Our client are specialists in medical research projects for the healthcare industry. They sit within the top 37 companies accredited throughout the UK and their high standards have been recognized at various Industry Awards. A major benefit with our client is " long term employment". Some staff have been with the Company for over 20 years. Our client has been around for over eighty years. They have a fantastic opportunity for an apprentice to join the tea to carry out market research with the medical sector.

As an apprentice you will be offered ongoing training with the potential to further develop your skills. You will complete a work based Customer Service qualification, which will last 12-15 months. Depending on previous qualifications you will also complete Functional Skills in Maths, English and ICT in addition to a Technical Certificate.

Duties & Responsibilities:

Dealing with medical practitioners on the telephoneDealing with customer and Client enquiriesOrder processing and data entryResponding to emailsInteracting with DirectorsUsing MS Office applicationsUndertaking other clerical duties as appropriate to the roleSkills Required:

Good Telephone mannerBeing of low maintenance and after training ....... highly productiveA good grasp of the English LanguageBeing a team member is important; as we work in teamsA fair grasp of computers and basic understanding of word / excel / is essentialHigh attention to detailStrong keyboard skillsGood timekeepingWell presented and willing to learn new skillsExcellent telephone mannerGood verbal, written, numeric and customer service skillsThe ability to cope under pressure in a busy environmentBenefits:

Excellent career progressionWarm and friendly atmospherePossibility of working towards permanent positionWorking Hours - Monday – Friday, 8.45am – 5.30pm, 40 hpw

Salary - Apprenticeship salary of £3.70 per hour

Interested candidates should apply online using the button below and including their CV in word format. Alternatively please send a hard copy of your CV by post to:

Create Skills Ltd

Unit 8 Enterprise Court

Farfield Park



S63 5DB

Please note all applicants should be aged between 16 and 18 for funding purposes, but all applicants may apply.

We celebrate diversity and welcome applications from everyone regardless of age, gender, ethnicity, sexuality, faith or disability.

We are committed to safeguarding and promoting the welfare of children and young people. Our commitment is underpinned by robust processes and procedures that seek to maximise opportunity, minimise risk and continuously promote a culture that embraces the ethos of safeguarding amongst our workforce.

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