Trainee Inbound Insurance Consultant - £18,000

Axiom Personnel Limited
10 Mar 2018
10 Apr 2018
Contract Type
Full Time

Here at Axiom, we are currently recruiting for upbeat, enthusiastic individuals for a Trainee Inbound Insurance Consultant position we are currently recruiting for in Enfield. The role will be working in a down to earth friendly team and will provide excellent training and progression opportunities. Starting salary is £18,000 plus some additional benefits which include;

The perks :

  • 22 days annual leave + bank holidays (salary entitlement rises by one day each year)
  • Fantastic pension scheme
  • Free gym membership to their local gym (within 2 minute walking distance of the company)
  • Free parking
  • Excellent transport links
  • Ongoing training and progression opportunities
  • Excellent life insurance and health care vouchers
  • A fun and friendly team
  • Lovely kitchen, games room and communal areas to socialise at lunch time

Hours :

8.45am - 5.30pm Monday to Friday with 1 hour lunch plus 1 in 3 Saturday mornings 9.30am - 1pm

The role :

  • Being the first point of contact for both prospective and existing customers over the phone
  • Answering customer queries and providing excellent customer service
  • Providing customers with excellent product knowledge and processing policies
  • Updating and inputting customer information on the inhouse IT system
  • Answering email enquiries
  • Chasing documentation
  • Resolving customer issues and problem solving
  • Calculating risks
  • Working as a proactive member of a team of 10
  • Working within a fast paced environment
  • Speaking to a range of different customers on a daily basis
  • Using excellent numeracy and literacy skills when providing customers with competitive quotations

The Successful candidate :

  • Motivated, enthusiastic and friendly attitude
  • Excellent telephone manner and communication skills
  • Team player
  • Computer literate
  • Strong numeracy and literacy skills (ideally 5 GCSE A-C Grades or equivalent)
  • Looking for a longterm career where you can develop
  • Ideally someone from either a retail, hospitality, customer service or sales based background
  • Someone who is used to working in a fast paced environment

Please apply today for immediate consideration.

Axiom Personnel is an acting Employment Agency in relation to this role.

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