Engagement Worker – Rough Sleepers Service
Fixed term contract until March 2019
Closing date: 18th March 2018 at 11.30pm
We’re looking for a results-driven individual with experience of delivering support to vulnerable people or those with complex needs, to join us as an Engagement Worker and play a vital role in a rough sleepers service.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
About the Service
Shelter will deliver the service as part of the GM Homes Partnership, a newly established 3 year DCLG funded social impact bond project to support entrenched rough sleepers. The GM Homes partnership consists of public, private and housing partners working together to deliver support and homes to those most in need across Greater Manchester. We are looking for people to come and help us realise our vision of supporting 200 rough sleepers to start a new life in the right kind of home with the right support, involving them at every step of the way.
The GM Homes partnership provides an opportunity to try out new and different approaches to tackling long term homelessness, which we can use to inform how we deliver services in the future with and for our most vulnerable residents. We’ll also involve people with lived experience of homelessness in the service’s delivery. This varied and interesting role offers a great opportunity to be involved in developing an exciting new initiative.
About the Role
You’ll be working to an assertive outreach model that places the emphasis on engagement, maintaining contact and relationship building in community settings. Your challenge? To build relationships with, and support a caseload of clients who are currently entrenched rough sleepers. Together, you’ll develop co-produced, outcome focused support plans that reflect each participant’s personal strengths and goals. We’ll also count on you to co-ordinate interventions provided by other agencies to ensure that the right support is offered at the right time to enable each recipient to progress on their journey to recovery. And, all the while, you’ll need to work to the principles of housing first, as you help participants to exercise choice and control over their lives.
Used to helping people with complex needs who are, or have been, homeless or rough sleeping, to exercise choice and control in their lives, you have a structured, calm and well organised approach and are forward thinking and flexible. What’s more, you are familiar with working in a safeguarding framework and are not afraid to introduce new ideas, methods and processes to working practices when appropriate. Knowledge of relevant Greater Manchester based services would be useful, but is not essential. We would welcome applications from individuals who have lived experience of homelessness or related issues.
Benefits include 30 days’ annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
For further information about the role and the benefits of working for Shelter please visit our website.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.