ECommerce and Digital Manager

Advantage Resourcing Company
London (Greater)
12 Mar 2018
15 Mar 2018
Contract Type
Full Time
*** ECommerce & Digital Manager - Major Luxury Food Retailer - 6 Months Contract - Mayfair, London ***

Advantage Resourcing have a fantastic and exciting opportunity for an eCommerce & Digital Manager to work with our client, a major luxury food retailer based at their Head Offices in Mayfair. This is an approximate 6 month contract starting ASAP.

Purpose of the role:

Our client is in a new and exciting expansion phase. Their core focus revolves around eCommerce and digital strategies. The retailer have impressive growth plans for their off line and online offering and are therefore looking to recruit an ambitious Digital and Ecommerce Manager to help develop the eCommerce strategy and channels.

*Manage and maintain the UK E-commerce site
*Grow the UK E-commerce business
*Manage brand image and sales on the UK E-commerce site
*Implement a new fulfilment solution for the UK orders.
*Provide expertise and guidance on E-commerce strategy and innovative improvements

Main responsibilities:

*Manage and maintain the E-commerce platform in the UK market.
*Oversee and manage content creation & uploads in line with seasonal stories and the effective merchandising of the site
*Work alongside the brand manager to develop the trading calendar, showing how the revenue targets will be achieved.
*In depth knowledge of Google Analytics and reporting on website performance and E-Commerce conversion.
*Responsible for all forecasting and planning, online merchandising, E-commerce operations management: responsible for managing and executing the day to day e-commerce operations: fulfilment, distribution, customer service, orders management, site performance, technical partners - All the above must be done respecting the brand image.
*Working with all relevant departments to ensure a multichannel UK E-commerce trading platform, maximising sales and customer retention.
*Build campaigns and manage web calendar, in synchronisation with the marketing calendar to increase ecommerce sales on the UK website.
*Manage E-mail campaigns: define frequency, offers, segments, etc.
*Search and Paid Marketing: increase traffic to the site and ROI
*Grow client base through acquisition campaigns
*Relaunch our client's loyalty system.
*A clear understanding of competitors and new technology.
*Managing budget and resource allocation so all projects are completed within planned parameters and achieve set objectives
*Overseeing relationships with external vendors supporting all Consumer Engagement strategies and programs.

Skills / Experience:

*Strong proven background in E-commerce, CRM, digital marketing
*Extensive experience in Ecommerce
*Strong CMS: previous use of Demandware ideally required
*Strong technical knowledge: CRM and ERP system
*In depth knowledge of Google Analytics
*Proven project management and leadership skills
*Interest/passion and experience in luxury/premium established brands
*Photoshop / InDesign skills
*Strong analytical skills
*Strong organisational / planning skills
*Autonomous and able to work with ambiguity and under pressure.
*Excellent balance of strategic and operational thinking
*Understanding of international business dynamics
*Influence, negotiation and presentation skills
*Interest/passion in understanding new trends across technology, consumer behaviour and consumption

Submit your CV now to be considered for this fantastic contract opportunity with a high-end brand. Matthew Jones is the consultant managing this assignment. Due to the high volume of applications received, feedback can not always be given.

Advantage Resourcing is a service driven recruitment consultancy.
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