Call Centre Loan Processor

Click Finance
12 Mar 2018
10 Apr 2018
Contract Type
Full Time
Are you enthusiastic, motivated and customer focused? Then we want to talk to you about this exciting opportunity to join our growing team in Stockport?

We are looking for driven individuals that are fantastic customer service communicators. We are an exceptional team and are looking for like-minded individuals who thrive in busy, fast-paced environments and enjoy working hard to achieve goals.


    To make outbound calls and send out loan agreements in order to finalise online web generated loan enquiries for unsecured, guarantor and secured lending.To take inbound calls regarding brand new lending applications and requests for updates to existing applicationsTo accurately assess and complete applications ensuring that customer’s circumstances are assessed throughout the application processes to ensure that referrals are suitable to their needsTo liaise with other departments within the business to ensure a smooth transition for the customerTo be the front line of the business, and act in a professional and customer focused manner at all timesTo ensure that all regulatory requirements are adhered to throughout the process and in all contact with customers, colleagues and third parties.
Education / Qualifications:

    Desired: GCSE (Minimum Maths and English A-C)

    Desired: Previous Call Centre, Contact Centre, Telesales or Customer Service experience.Desired: Previous experience within a regulated Financial Services business.
Skills / attributes:

    PC SkillsAttention to detail
Interpersonal skills:

    Excellent communication skills.Able to interact with staff at all levelsEffectively balances priorities to meet agreed deadlines for individual work and teamwork. Demonstrates flexibility to adapt to changing business needs

    A professional attitude at all timesThe ability to understand and adopt our Vision and ValuesHours – 9am – 7pm Monday to Thursday 9am – 2pm Friday (No weekends or Bank holidays)Full induction and ongoing training will be provided
Please click the apply now button below to submit a copy of your CV.

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