Collections Advisor

10 Mar 2018
14 Mar 2018
Contract Type
Full Time

Why should you say yes to Worldpay?

We are the leaders in Modern Money. We process millions of card based transactions on a daily basis for over 300,000 UK customers. Our growing Collections and Recoveries function is much more than picking up the phone to collect money. It's the way in which we work which is key, we operate in a regulated environment, therefore "treating customers fairly" is at the heart of everything we do. If you are passionate about supporting customers we are to!

How will you add value?

Our Collections teams provide support to our Global Business customers, managing accounts with a strong focus on cash collection, and aged debt clearance. You’ll be part of a high performing, fast-paced team who always strive to exceed cash and quality targets whilst operating in line with FCA, DPA and Banking Code Regulations. Communication is a key part of this role, building effective internal and external business relationships.

We will provide training and on-going support from our experience Collections agents and our salary packages are competitive.

Our teams work Monday – Friday 9-5pm so good for work-life balance and there are often overtime opportunities too.

What will make you the ideal candidate?

We’re passionate about what we do – we support our customers through providing guidance and query resolution to our customers so you must have a high standard verbal and written communication. We are looking for motivated and deadline driven individuals with the ability to work under pressure whilst maintaining quality of work. We are a fast moving business there are always opportunity for career development.

Why Worldpay?

Worldpay has merged with Vantiv Inc. to create a new global leader in payments. The new Worldpay will have the scale, the reach and the resources to take our success story to another level. Our technology enables billions of payments to be made each year whether online or in person. Working with customers large and small we help them to take payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process.

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