IT Support Apprentice - Liverpool L31

10 Mar 2018
14 Mar 2018
Contract Type
Full Time
Your IT Apprenticeship role...

Your role as an IT Support Apprentice will include:

Diagnosing and resolving software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications Assisting all our users with any logged IT related incident when called uponAccurately recording, updating and documenting requests using the IT service desk system Installing and configuring new IT equipment Resolving incidents and upgrade different types of software and hardwareYou will be working for...

A software development firm in Liverpool; they have over 15 years of experience developing a unique data management software. Their product is used by many companies across the globe, they have offices in Hong Kong, Netherlands and France.

Extra Perks & Benefits

Pay rises throughout ApprenticeshipExtra IT industry recognised qualifications: MTA, CompTIA 25 Days Paid Holiday (plus Birthday Off Work)Working hours...
Monday - Friday, 9am - 5pm ( 1 hour for lunch)IT qualifications you will receive...

Infrastructure Technician Level 3MTA Networking Fundamentals MTA Mobility and Devices FundamentalsMTA Software Development Fundamentals MTA Cloud Fundamentals* (optional change: MTA Server Administration Fundamentals)CIW Internet Business AssociateCompTIA Cloud Essentials Certification CompTIA A+ CertificationOn your IT Apprenticeship, you will learn how to...

Deploy, install and configure Windows 7, 8.1 and 10 clientsConfigure DNS servers and upgrading user profilesWork on Hyper-V SystemsInteract with, and advise customers in an appropriate mannerDesign and follow procedures and plan system maintenance activitiesInstall, configure and test computer hardware and softwareInstall, use and troubleshoot applications in the Microsoft Office suiteTroubleshoot, record, diagnose or escalate system faults in a helpdesk settingWhat are the IT Apprenticeship requirements?

GCSE Grade A-C in Maths & English (or equivalent) is a requirement.A passion for ITYour future is lit...

Upon completion of your IT Apprenticeship, a full-time position may be offered and you could be eligible to study for a Level 4 IT Apprenticeship.

IT Apprenticeship Liverpool Process...

1. Apply for this unmissable IT Apprenticeship opportunity in Liverpool 2. A member of the Resourcing Team will be in contact within 1-3 days
3. Fill out an IT Application Form
4. Arrange interviews with employer in Liverpool
5. Smash the interview and receive a job offer

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