Credit Hire Assistant

TSR Legal
10 Mar 2018
14 Mar 2018
Contract Type
Full Time
My highly successful and growing legal Client are now seeking a full time First Response Administrator to join their team in Bolton. This is an excellent opportunity for the right candidate to demonstrate their skills, knowledge and experience in a challenging role.

Duties and responsibilities

• Take initial instructions
• Explain the process & funding arrangements for claims
• Keep First Response Unit task list up-to-date
• Take enquiry calls from clients on files yet to be allocated to a claim handler
• Maintaining high standards of Client care at all times
• Schedule telephone conferences with Client / Witnesses
• Contact new clients and introduce the firm
• Have excellent communication skills and be able to speak to clients / other employees confidently

Skills and Attributes

• Previous experience of providing support and advice within a generalist claims administration role
• Excellent communication skills, both written and verbal
• Strong negotiating skills
• Highly organised with the ability to prioritise
• Able to adapt quickly to change


This is an exciting opportunity to work for a company that offers excellent benefits, career opportunities and progression. The firm is constantly improving services, expanding and developing their staff so this is a fantastic opportunity to be part of a new dynamic firm.

Please apply to Liz at TSR Legal

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