London (Greater)
10 Mar 2018
19 Apr 2018
Contract Type
Full Time

You will be required to actively engender a high level of professionalism within the support staff, as forward facing member of the Academy. Support Staff posts at Hammersmith Academy are for those people who passionately care about young people’s education, and understand the positive impact that all staff within a school can and should have.

Specific Responsibilities

  • Greet and welcoming visitors to the Academy in a professional and inclusive manner, providing a helpful and efficient response to all queries and requests from visitors, students and staff and managing all calls, taking accurate messages
  • Deal with queries from parents and students and direct them accordingly
  • Assist the Office Manager with administrative tasks including typing, reprographics, paperwork regarding trips etc
  • To liaise effectively with all members of the admin team to provide continuity throughout the school day
  • Providing first aid support to students and staff – if first aid trained

Due to the small school nature of the Academy, it should be emphasised that all support staff are regularly required to assist in different areas.

Health and Safety

  • To act as Fire Warden and First Aider.
  • Contribute to a safe and healthy workplace by following health & safety instructions and policies
  • Report accidents and hazards.
  • Generally caring for one’s own safety and that of others, including volunteers, students and parents, who may possibly be affected by actions or inaction.

Other Responsibilities

  • Be aware of and comply with policies and procedures relating to child protection, security and confidentiality, reporting all concerns to an appropriate person
  • Contribute to the overall ethos/work/aims of the Academy
  • To uphold confidentiality at all times regarding the Academy’s staff and students.
  • Compliance with Hammersmith Academy’s Professional Dress Policy and Code of Conduct.
  • To actively comply with and promote all working policies and procedures.
  • Present a positive personal image, contributing to a welcoming Academy environment which supports equal opportunities
  • Carrying out of other reasonable tasks from time to time as directed by the line-manager and the Director of Finance and Resources.

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