Application Support Lead

Newcastle Upon Tyne
10 Mar 2018
14 Mar 2018
Contract Type
Full Time
Our Client are one of the UK’s leading wealth managers, independently-owned and award winning. They offer personalised wealth management services, bespoked to meet diverse and varied individual needs. They are small enough for you to make a big impact and large enough to realise your career ambitions. If you are looking to challenge the status quo, bring innovative thinking and work with a growing high performance team then join us. Work with talented colleagues on complex problems and help us deliver the next generation of financial IT.

As a application support lead you’ll be responsible for the technical supervision of a team of 10 who provide 2nd level support for a range of vendor and internally developed financial applications with early/late day shifts and overnight/weekend on-call support. The applications are predominantly running in a Windows Server environment with MS SQL databases, SSRS & SSIS


·Experience in leading technical support teams

·Strong financial business understanding ideally from working in the financial sector.

·Proven track record and experience of supporting high availability solutions in business critical environments.

·End to end application functionality knowledge; be able to demonstrate clear understanding of patterns of business activity, user journeys and application capabilities.

·Experienced with Microsoft server platform (required).

·Experienced with unix/Linux server platform (advantageous).

·SQL (required).

·SSRS (preferable).

·Powershell (preferable).

·ITIL qualification (preferable).

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