Service Delivery Manager

Edward Carter Solutions Ltd
London (Greater)
10 Mar 2018
14 Mar 2018
Contract Type
Full Time

Software Delivery Manager needed for an exciting 6 month initial contract:

Experience an skills needed
Proven experience as an Agile practitioner with a minimum of 5 years' experience of organising teams to deliver large scale, complex strategic projects.
You will ideally personify Scrum and Agile.
Evidence of building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on continuous improvement and problem solving.
A minimum of three years Scrum Master experience running multiple software development teams.
Demonstrable evidence of facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown/Burn Up techniques, numerous Retrospective formats, handling issues/bugs)
The ability to distinguish between what 'is Scrum' what is 'not Scrum'
Experience of being on multiple Scrum teams in a variety of different contexts (different team sizes, different organizations, different cultures, co-located vs. distributed)
Track record of continued and recent education in Scrum, including training, conferences, user groups, self-study, etc.
Knowledge of other approaches discussed in the Agile : XP, Kanban, Crystal
Knowledge and experience with widely successful Agile techniques: User Stories, BDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
Experience of delivering software in a formal regime using source control management and controlled gates with relevant artefacts to support design, quality and support.

Coach, mentor and direct them in the delivery of good Agile delivery practices.
Provide guidance, direction, quality assurance and retain oversight of all elements of software delivery management, including but not limited to, delivery roadmaps, sprint planning, sprint tracking, estimation practices, retrospectives, dependency management, release management, risk and issue management, third party management, stakeholder engagement and steering committee communications.
Guide, support and educate the Product Owner and key stakeholders of the value of Scrum and Agile principles, especially with respect to refining and managing the product backlog.
Guide and coach the Software Delivery Managers and Scrum team(s) on how to get the most out of self-organisation.
Guide the team(s) to remove impediments through empowerment and accountability. Take ownership of impediments that are not within the gift of the team to resolve and strive to find the right personnel to remove the impediment.

The will be accomplished by -
Organising and managing the selection process of an Agile Management Toolset. E.g. Jira, VersionOne, Rally etc.
Collaborate with the current team leads to define the programme/project structure to be configured in the newly selected toolset.
Develop a plan to rollout the new toolset, incrementally and iteratively to all dev teams.
Implement and embed the toolset for a minimum of 3 teams along with a sustainable and repeatable pattern that can be extended to all teams.

Please call Peter Loveday 01268 444 444 for more details - or send your CV.

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