Vehicle Finance Advisor

Red Recruitment
10 Mar 2018
14 Mar 2018
Contract Type
Full Time

Do you have experience in Telesales & Customer Service? Are you looking for your next challenge in a target focused environment?

Our client, based in Bridgend, are currently looking for a Vehicle Finance Advisor to allow the company to continue to provide an excellent service to their customers, clients & 3rd parties at all times. As a Vehicle Finance Advisor, you will be required to qualify customer's requirements and suitability for credit; propose to appropriate lenders and see each deal through to completion whilst following the company's compliance process.

Key responsibilities include:

  • Communicating effectively by telephone and email
  • Provide a high standard of customer service at all times
  • Gaining a full understanding of finance products available and the benefits to customers
  • Following sales and process procedure
  • Maintaining regular contact with supporting dealers
  • Communicating effectively with lenders
  • Obtaining information for loan applications and answer questions about the process
  • Checking customer documentation before dispatch and adhere to compliance procedures
  • Liaising with finance providers to achieve best outcomes for each customer
  • Setting up new dealers

Required Skills & Experience

  • PC Literate
  • Good literacy & numeracy skills
  • A good understanding of consumer credit (desirable)
  • Previous experience of working to FCA regulations
  • Excellent communication and the ability to build effective working relationships
  • Exceptional customer service skills
  • Prior experience in a Sales / Telesales position

Hours of work for a Vehicle Finance Advisor would be between Monday-Friday 9am-5.30pm (with occasional later/earlier finishes) and a potential for flexibility on Saturday mornings & afternoons (1 in 3 possible).

Apply today to avoid missing out on a fantastic opportunity!

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