Claims Handler (Nights)

Slater & Gordon LLP
United Kingdom
10 Mar 2018
14 Mar 2018
Contract Type
Full Time

Slater and Gordon are currently recruiting for a Claims Handler to join our First Notification of Loss (FNOL) Team based in our Liverpool office. This is an excellent opportunity for someone with previous customer service or call centre experience, who is looking to work on a night shift basis.


Tue, Wed, Thu x 2 weeks - Sun, Fri, Sat x 2weeks 20:00 - 08:00.

Responsibilities to include:

  • Handling calls at the FNOL stage, ensuring all claims are dealt with efficiently and accurately

  • Ensuring all claims are set up within the claims system

  • Registering new motor accident claims

  • Identifying missing data for claims

  • Recording information required for FNOL reporting and claim progression

  • Liaising with different insurers and third parties

  • Working as part of our busy team

  • Ad hoc case management duties

About You:

  • Previous experience working within a telephone-based customer service/contact centre role

  • Professional approach

  • Good organisation skills

  • Strong prioritisation skills and adaptability

  • Ability to in work in a fast-paced environment

  • Outstanding communication and customer service skills

What we offer in return

In return we offer a competitive salar

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