Bank Senior Administrator - Practice Plus

Care UK Primary
10 Mar 2018
14 Mar 2018
Contract Type
Full Time
About the Job

Care UK is building on its extensive experience in Primary Care. We are currently designing and making plans to deliver a new model of care for general practice. Working with a leading Pharmacy Partner, the model aims to provide an enhanced general practice service to NHS patients through the use of technology, remote care and local clinical services delivered from our Pharmacy Partner sites. This new way of delivering general practice services in the UK will utilise Care UK’s extensive clinical contact centre capability as well as optimising patient experience and service quality through use of a comprehensive online capability. We are currently recruiting for a Senior Administrator to join our New Service, dedicated to providing a high level of administrative duties, and supervision of the Admin team. This is an exciting and varied role. As a Senior Administrator you will be undertaking the resource planning for the service, which is key to us delivering an excellent service to our patients. In this job, you will be responsible for: •Ensuring that all administration is completed to a good quality & within set timescales. •The clinical and non-clinical staff rotas - ensuring that resource is effectively planned against the predicted forecast whilst reporting on any variances. •Building and managing effective working relationships with the management team, operations team, and clinical practitioners •Providing regular reports for the Service Manager. •Providing support for complaints, risks and incidents.

About Care UK

Care UK was founded in 1982. Today our healthcare services include treatment centres, GP practices, NHS walk-in centres, GP out-of-hours, prison health services and clinical assessment and diagnostics facilities. This means that we provide a greater range of specialist care services than any other organisation in the UK. Care UK is the largest independent provider of urgent care services in England incorporating out of hours, single point of access and referral management. We deliver excellent, high value patient care on behalf of the NHS for over eight million patients across England. We work with the NHS to deliver high quality healthcare services, reducing waiting times and giving the patient a greater level of choice. We also take healthcare services closer to where people live and work – increasing the efficiency and quality of the services we deliver and helping to reduce waiting times. If you would like more information, please visit our website:

The Requirements

Essential: •NVQ Level 2 in Administration or equivalent experience. •Experience of working in a busy and demanding office/customer facing environment. •Previous experience of rota admin •Excellent customer care skills. •Good IT skills (MS office). •Excellent telephone manner. Desirable: •Previous experience of working in a GP Practice/ office environment. •Experience in using computer programmes including health care IT systems, EMIS •Payroll experience •Knowledge of medical terminology. •Knowledge of Data Protection Act

Application Process

Once you have pressed apply to this job, you will be contacted by Ben or Daniel who sit within our recruitment team by phone or email. If you have been shortlisted, the recruiter will submit your CV to the hiring manager who will in turn arrange an interview with you if they feel that you are suitable for the job.

Additional Information

If you would like to talk to our friendly recruiters for further information, or for a full, comprehensive Job Description, please contact Ben Averill, / Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. Care UK is committed to creating a diverse environment and we are proud to be an equal opportunity employer.
We have bank jobs available, meaning we can offer you shifts to fit in with your lifestyle.

We are a 7 day service, therefore we are looking for applicants who can be flexible to work on weekends.

We can offer you:
•Up to £11.28 per hour
•CPD (including free online and face-to-face training)
•Regional/National opportunities
•Childcare vouchers and online discounts

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