Trainee Inbound Insurance Consultant - £18,000

Axiom Personnel Ltd
London (Greater)
11 Mar 2018
19 Mar 2018
Contract Type
Full Time
Here at Axiom, we are currently recruiting for upbeat, enthusiastic individuals for a Trainee Inbound Insurance Consultant position we are currently recruiting for in Enfield. The role will be working in a down to earth friendly team and will provide excellent training and progression opportunities. Starting salary is £18,000 plus some additional benefits which include;

The perks :

* 22 days annual leave + bank holidays (salary entitlement rises by one day each year)
* Fantastic pension scheme
* Free gym membership to their local gym (within 2 minute walking distance of the company)
* Free parking
* Excellent transport links
* Ongoing training and progression opportunities
* Excellent life insurance and health care vouchers
* A fun and friendly team
* Lovely kitchen, games room and communal areas to socialise at lunch time

Hours :

8.45am – 5.30pm Monday to Friday with 1 hour lunch plus 1 in 3 Saturday mornings 9.30am – 1pm

The role :

* Being the first point of contact for both prospective and existing customers over the phone
* Answering customer queries and providing excellent customer service
* Providing customers with excellent product knowledge and processing policies
* Updating and inputting customer information on the inhouse IT system
* Answering email enquiries
* Chasing documentation
* Resolving customer issues and problem solving
* Calculating risks
* Working as a proactive member of a team of 10
* Working within a fast paced environment
* Speaking to a range of different customers on a daily basis
* Using excellent numeracy and literacy skills when providing customers with competitive quotations

The Successful candidate :

* Motivated, enthusiastic and friendly attitude
* Excellent telephone manner and communication skills
* Team player
* Computer literate
* Strong numeracy and literacy skills (ideally 5 GCSE A-C Grades or equivalent)
* Looking for a longterm career where you can develop
* Ideally someone from either a retail, hospitality, customer service or sales based background
* Someone who is used to working in a fast paced environment

Please apply today for immediate consideration.

Axiom Personnel is an acting Employment Agency in relation to this role

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