Data Analyst

United Kingdom
10 Mar 2018
14 Mar 2018
Contract Type
Full Time

An opportunity has arisen for a Resident Data Specialist

Randstad Inhouse Services are pleased to be recruiting for a Data Analyst to work with a global leader in Data Services in Manchester. This is an exciting opportunity for an experienced Data Analyst to join a global company based in Manchester.

Working Hours are:

Monday to Friday:

Hours to be confirrmed (no weekends)

Pay: £13.00 per hour


  • Holiday Pay
  • Cycle Storage
  • Canteen Facilities

Job Desctiption

As our Resident Data Specialist you will provide accurate on-site support to a key client by ensuring that an excellent customer experience is provided at all times. This is achieved by carrying out the following duties:

-Monitor client functional mailbox for queries.

-Download reports from Iron Mountain systems and provide data to client.

-Act as an ambassador for Iron Mountain within the customer organisation & provide link between Data Centres, Customer Services and the client.

-Provide an effective and efficient service for the handling of client assets.

-Support the Contract Manager in the delivery of the contract and carry out general administrative duties which relate to the contract in general.

-Observe and implement documented client procedures, report any failings, and submit any suggestions for improvement.

-Carry out audit checks when requested to do so by the client.

-Report any defects or breaches of Health & Safety /Security immediately to the Resident Data Specialist Team Leader.

-Ensure compliance with IM and Client policies, including H&S and Security.

-Report any defects or breaches immediately.

-Ad-hoc reporting.

Skills & Qualifications Required

To be considered for this role you will possess the following attributes:

-A high level of accuracy with the capability to provide Iron Mountain services whilst answering customer queries and providing process knowledge.

-IT literate with knowledge and experience of using Microsoft Excel i.e. LOOKUPS, Pivot Tables.

-Confidence to deal directly with customers on a daily basis.

-Physically capable of manually lifting boxed documents etc.

Click on our link below to view our vacancies!https://iron-mountain/vacancies/

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