An opportunity has arisen for a Resident Data Specialist
Randstad Inhouse Services are pleased to be recruiting for a Data Analyst to work with a global leader in Data Services in Manchester. This is an exciting opportunity for an experienced Data Analyst to join a global company based in Manchester.
Working Hours are:
Monday to Friday:
Hours to be confirrmed (no weekends)
Pay: £13.00 per hour
- Holiday Pay
- Cycle Storage
- Canteen Facilities
As our Resident Data Specialist you will provide accurate on-site support to a key client by ensuring that an excellent customer experience is provided at all times. This is achieved by carrying out the following duties:
-Monitor client functional mailbox for queries.
-Download reports from Iron Mountain systems and provide data to client.
-Act as an ambassador for Iron Mountain within the customer organisation & provide link between Data Centres, Customer Services and the client.
-Provide an effective and efficient service for the handling of client assets.
-Support the Contract Manager in the delivery of the contract and carry out general administrative duties which relate to the contract in general.
-Observe and implement documented client procedures, report any failings, and submit any suggestions for improvement.
-Carry out audit checks when requested to do so by the client.
-Report any defects or breaches of Health & Safety /Security immediately to the Resident Data Specialist Team Leader.
-Ensure compliance with IM and Client policies, including H&S and Security.
-Report any defects or breaches immediately.
Skills & Qualifications Required
To be considered for this role you will possess the following attributes:
-A high level of accuracy with the capability to provide Iron Mountain services whilst answering customer queries and providing process knowledge.
-IT literate with knowledge and experience of using Microsoft Excel i.e. LOOKUPS, Pivot Tables.
-Confidence to deal directly with customers on a daily basis.
-Physically capable of manually lifting boxed documents etc.
Click on our link below to view our vacancies!https://iron-mountain/vacancies/