Security Operations Analyst

11 Mar 2018
19 Mar 2018
Contract Type
Full Time
Job Title: Security Operations Analyst

Location - Runcorn, Cheshire (Travelling to other Client Sites including London would be required)

Competitive Salary & Benefits

About Capita | DCC Smart Metering

Smart DCC Ltd is a wholly owned subsidiary of Capita plc. We are Capita, the UK’s leading provider of business process management and integrated professional support service solutions. Through bespoke, quality solutions, we’ve helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too. Smart DCC (a licensed entity owned by Capita Plc) is the programme and service integrator working on behalf of the energy industry to establish and operate the data and communications infrastructure that will enable all UK homes to have a smart meter by 2020.

The Smart Data and Communications Company Ltd (Smart DCC) is delivering a once-in-a-generation programme to build a smart metering network for Great Britain.

What you will do:

This exciting and unique role will be focused on providing security support to the systems being provided by our Service Providers for the delivery of the UK Smart Metering solution. The DCC Security Operations Team provide a broad range of security support, influence and coordination to our service providers, who undertake their own protective monitoring, alerting and reporting of security incidents.

The day to day tasks of this role may include:

* Maintaining and monitoring security information sources to help identify vulnerabilities and threats. Assessing the significance of the information obtained in the smart metering context, and disseminating to affected service providers
* Managing, coordinating and communicating security incidents with a variety of people including government, senior DCC managers, industry contacts and security professionals at the service providers
* Conducting problem analysis to identify root causes and remedial actions
* Providing security operations reporting to help identify trends and the effectiveness of controls
* Partcipating in change boards to ensure that their security implications of planned change has been addressed
* Acting as the registration authority manager for the smart metering PKI system
* Working with colleagues in the DCC Technical Operations Centre to increase their security awareness and to provide security support to their operations

Key Accountabilities

* Ensure appropriate handling and management of security incidents, problems and changes
* Identifying changes in the threat landscape with respect to the Smart Metering System
* Providing reporting and management information
* Providing technical security assurance and expertise
* Identifying and implementing process improvements

Your experience will include:

Technical Skills

* Operational Security Management including both incident and problem management;
* Understanding of how malware works and the appropriate controls
* Network security;
* Operating systems/platforms security;
* Database/applications security;
* Web security;
* Digital forensics investigation;
* ITIL knowledge.

Soft Skills

* Communication skills – being able to effectively communicate (verbal and written) with team colleagues and senior management including non- technical colleagues;
* Analytical skills – being able to quickly analyse a situation and make appropriate decisions;
* Personal networking skills – being able to quickly gain the confidence of other people and sustain those trust relationships;
* Security risk awareness – being aware of security risks and threats and being able to explain those threats to non-IT people in simple terms;
* Prioritisation – being able to prioritise tasks and remain calm under high pressure;
* Continuous improvement – identify and suggest more efficient ways of using the tools and information available to achieve improved outcomes
* Influencing skills – able to influence others outside of the team, especially at service providers


* An understanding of IT Security, both in terms of security architecture and also Information Assurance.
* An active interest in software systems/engineering and/or secure communications and Information systems and/or system security architecture and/or malware.
* Experience in network and systems Protective Monitoring
* Qualifications within the IT Security field desirable but not essential. Certified Intrusion Analyst (GIAC), Certified Incident Handler (GCIH), Certified Information Systems Security Professional (CISSP)
* Desirable knowledge of large regulated programmes
* Operational incident management

Due to the nature of this role successful candidate must be eligible to go through required Security Clearance Process.

* Must be prepared to participate in a 24*7 on call rota

What’s in it for you?

At Capita, training and development aren’t optional extras: they’re how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day’s holiday, discretionary annual bonus, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

What we hope you will do next

Help us find out more about you by completing our short application process – click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check

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