Data Centre Operations Engineer

Node4 Ltd
11 Mar 2018
19 Mar 2018
Contract Type
Full Time
Great News! We have vacancies for Engineers at our 3 Data Centres in Derby, Wakefield/Leeds and Northampton.

Node4 is an exciting and invigorating workplace environment as we expand into new markets and introduce new solutions into our product range. With our own UK data centres, national MPLS network and many strong USPs, our portfolio includes Colocation, Cloud, Connectivity and Unified Communication solutions.

As a result of our continued year on year growth we need to expand our engineering team, and are therefore looking to recruit a Data Centre Operations Engineer.

The successful candidate will be required to provide and promote a professional, high quality, customer focused service to our customers, ensuring industry-leading levels of customer satisfaction.

Ideally you would live with 30 mins travel from the site (for on-call purposes).

Key responsibilities:
Installation of racks and associated infrastructure to house Node4 and customer equipment.
Be aware of, and adhere to, any Method Statements, or Statement of Works required to complete the installation.
Installation of IT and Communications equipment and any associated connectivity between equipment, including cabling, and connection to power supplies.
Configuration of IT and communications equipment to pre-defined instructions.
Post installation testing of equipment, liaising with colleagues to troubleshoot and resolve problems as required.
Complete/update any documentation required to complete the installation and hand-over to the customer.
Remote hands requests for customers
Day to day data centre operations such as tape changes, visitor management, infrastructure checks etc.

Key Skills:
In order to carry out the role effectively it is important to demonstrate, have and maintain the following:
excellent problem solving skills
understand the importance of, and delivering, great customer service
excellent communication skills (face to face, verbal and written)
high attention to detail
ability to work pro-actively and to tight deadlines
be a team player
full driving licence
be able to travel widely, sometimes this will require overnight stays
a background / qualification in electrical or mechanical infrastructure would be advantageous
experience of working in a data centre environment or similar

Locations: Derby, Wakefield/Leeds or Northampton

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