Account Manager - (Marketing Agency)

GB Solutions
11 Mar 2018
10 Apr 2018
Contract Type
Full Time
Account Manager – (Agency) – Cirencester - Salary £22,000 - £28,000

A new opportunity has arisen for a commercially minded Account Manager to join a thriving Marketing Agency in Cirencester. The successful applicant will be responsible for managing all assigned work requirements for the account team’s clients, coordinating internally and externally, and to deliver to these work requirements as internal/external projects.


* Manage the financial control of clients within your portfolio, ensuring the necessary paperwork has been raised within required timescales and is kept up to date:
* Maintain all client job folders to include all related job information including briefs and correspondence
* Liaise with internal teams to deliver the services required to complete projects:

* Writing comprehensive briefs to reflect client requirements, with sign off from senior team member within sufficient timescales
* Meeting with internal teams to discuss brief and requirements
* Creation (with AD Sign Off) and management of all related project plans and schedules – and ensuring their circulation to all internal and client parties

* Liaison with third parties for provision of any agreed services (eg: data file provision) for internal teams to meet their briefed requirements; raising necessary documentation; ensuring files etc are sent and received to timescale and are documented in accordance with any regulatory measures the business adheres to
* Take responsibility for the issue and circulation of regular project updates:

* Thorough and accurate contact reports – issued within 48 hours of meeting/conference call with clear deliverables assigned with action dates
* Weekly status reports – taking ownership of requirements for any necessary updates and additions to reports and ensuring the report is circulated as required

* To ensure that all administrative support is kept up to date at all times, all systems are used as listed and in accordance with any regulatory measures the business adheres to
* Provide advice of project completion or output delivery, to client or third parties, in writing and to timescale, ensuring all deliverables have been met, that work has been checked and that the internal teams are provided with all required details to deliver projects on time
* Communicate effectively with the client to obtain necessary approvals for all work undertaken, including timing plans as stated in project plans, schedules and costings
* Identify, escalate and confirm any decisions that need to be taken in the delivery of a project – ensuring that such requirements and decisions are confirmed in writing and held as record
* Play a contributing role in the identification of all aspects of anticipated work for commissioned projects, involving internal teams as required and providing clients with any necessary documentation for successful sanction by client procurement departments.
* Maintain accurate, up to date records of client contacts and roles
* In conjunction with colleagues from Team and Senior Management, play a contributing role in:

* Specification and maintenance of client sales forecasts for year period, updated monthly
* The identification of opportunities and risks, their underlying causes and initiation of appropriate action

* Review of all projects’ client charges against time/days incurred by operational department
* Maintain a log of all time spent and/or deliverables met per client budget
* Identify opportunities and drive business value from existing clients by presenting structured, relevant options for development of existing projects.
* Contribute to new business/business development targets against assigned client(s)
* Take personal responsibility for self-development: contributing to the appraisal process and identifying training needs and opportunities
* Develop industry knowledge, keeping abreast of industry developments


* Direct Marketing related courses advantageous
* Business Management / Marketing degree or qualification advantageous
* Minimum 3 Years’ Account Handling experience
* Solid experience of managing major projects
* Sound experience of working with clients in delivery of marketing/data/CRM projects

Excellent verbal, written and numeracy skills required:

* A numerate, efficient problem solver who can demonstrate structured thinking
* Demonstrable communication, influencing and relationship management skills

Desirable Requirements:-

* A fun and approachable personality who can build strong rapport with client and colleagues alike
* High levels of energy and resourcefulness
* A creative thinker who can transcribe CRM requirements into operational actions
* A strong ability to successfully manage multiple tasks under pressure


* 25 days holiday
* Travel insurance
* Life assurance
* Company pension

GB Solutions is a market leading specialist recruitment agency. We are based just off the M5 between Cheltenham and Gloucester, within easy reach of Bristol, Swindon, Oxford, Reading, Birmingham and South Wales. Specialists in permanent recruitment we also provide temporary, interim and fixed term solutions. As a member of the REC, we are committed to working to the highest possible standards for our candidates and clients.

If you would like to speak with one of our consultants about a specific role or help with your career search in the areas we recruit for, please do not hesitate to contact us

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