Capacity Planner

Candidate Source
Newcastle Upon Tyne
11 Mar 2018
14 Mar 2018
Contract Type
Full Time
A major national provider of electricity and gas metering services, data collection and data processing services is seeking a Capacity Planner based in Newcastle to join its expanding team.

Underpinned by an absolute dedication to health and safety, this company’s strategy is to become a successful supplier of smart metering and associated services. Its capability in this market is backed up by its excellent credentials, having won major national contracts for a range of customers across a variety of sectors.

The Planner will be responsible for building, updating and maintaining forecasting and capacity models that drive key business decisions around staffing and volume delivery. The role is internal and external facing with a focus on establishing strong relationships with key clients.

As the Capacity Planner your duties will include:

- Creation and maintenance of capacity and forecasting models.
- Developing a relationship with external partners.
- Tracking trends in actual volumes against forecast.
- Providing monthly, day by day volume plan.
- Providing insights around variation to plan.
- Coaching the rota team around complex staffing challenges to achieve positive results that match or improve forecast plan.

To be a successful Capacity Planner you will have the following skills and experience:

- Strong interpersonal skills.
- Ability to communicate complex issues in easy to understand ways to non-technical people.
- Good numeric skills.
- Efficient with MS Excel to advanced level.
- Data manipulation skills in MS products.
- Commercially minded.
- Ideally, you will have previous experience in a forecasting environment and in relationship management.
- Knowledge of a mobile workforce management system.
- Data analysis experience.

In return, the Planner will receive a salary of £25,000 - £30,000 per annum.

The first stage of the application process is to apply online.

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