Branch Care Manager
Amegreen Complex Care is a rapidly growing regional provider of complex domiciliary care with an outstanding reputation for quality
This is an opportunity for an ambitious care management executive
to join the organisation at our Aylesbury Head Office, in Buckinghamshire
in a position that offers a great opportunity for career advancement. This new role will be critical in supporting our expansions plans and ensure we continue to meet our high internal quality standards and CQC regulations.
Your responsibilities will include:
Assist the Operations Manager and Clinical Leads in the day to day supervision of the Care Managers and Team Leaders in the field and overseeing the delivery of 4000 hours of care per week in particular.
- Assist in the day to day supervision of the Recruitment Team.
Promote the highest standards of care and service - ensuring quality standards are maintained within all aspects of the business.
Assist the Operations Manager in the review and improvement of our care and operational processes and policies to ensure the most effective and efficient service is being delivered at all times.
Implement Amegreen’s complaints procedure and handle complaints effectively against policyand update Amegreen’s recording systems.
- Understand and implement Amegreen’s Safeguarding policies and procedures.Support the Operations Manager with other operational aspects of the business.
- Assist the Operations Manager implementing budgets and achieving financial targets for the cost of service delivery.
- To consistently role model the values and behaviours of Amegreen.
Assist the Clinical Leads and Operations Manager in ensuring adherence to internal quality standards and CQC regulations.
The ideal candidate will have
NVQ Level 3-5 in health and social care
Experience in a management position within the Domiciliary Care sector
3-5 years minimum experience in the domiciliary care sector
Understanding of CQC assessment criteria
Experience in managing people
Salary: £30-£38K depending on experience