Visitor Experience Officer

11 Mar 2018
18 Mar 2018
Contract Type
Full Time
Do you have a passion for wildlife? Do you want to enthuse people both young and old about one of the UK's most unique and stunning places for nature? If the answer is yes, then this could be the position for you. We are currently looking for a Visitor Experience Officer to join our team to lead visitor engagement at the RSPB's South Stack Cliffs reserve in North Wales.

Visitor Experience Officer
Reference number: A6130318
Location: Anglesey
Salary starting at: £17,276 - £18,716 per annum
Hours: Full time
Contract: 6 months

We are looking for an enthusiastic and driven individual to develop and deliver a first class visitor experience. This will mean making the most of the whole of the South Stack reserve which includes working outdoors, in the visitor centre as well as giving off and on site talks and presentations. The post holder will be responsible for all aspects of the reserve operation relating to visitor experience. For example this will include designing and delivering an innovative events programme that is relevant to our location, encouraging repeat visits, developing the reserve's link with the local community through engagement with local groups and societies and involvement with support for nature conservation and the work of the RSPB through membership. There will be a membership target with this role.

The successful candidate will have a genuine passion for wildlife and for enthusing people about nature conservation. They will be a good communicator, both in written and spoken forums so the ability to communicate in Welsh is desirable but not essential, however you must be comfortable talking in front of groups of people and leading guided walks. The successful candidate must be a self motivated and driven individual, capable of delivering work to a high standard, often without direct supervision, so strong organisational and prioritisation skills will be key.

Previous time spent working within a visitor focused environment will be beneficial, with demonstrable experience of planning and running events, interpretation and communications all being beneficial. However, the key feature we will be looking for in the successful candidate will be a genuine passion and enthusiasm to enhance visitors' experience at South Stack.

If you think you have the skills, experience and passion needed to develop, then we look forward to receiving you application. This is a 6 month contract.

Closing date: 22 March 2018


If you would like to find out more about this position and to apply, please click the 'Apply Now' button to be directed to our website where you can download the role profile and application details.

When you make your application please ensure that you include reference number A6130318 on any correspondence.

No agencies please

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