Claims Analytics Manager

Hastings Direct
11 Mar 2018
18 Mar 2018
Contract Type
Full Time
Claims Analytics Manager

Hastings Direct

Hastings Direct are rapidly becoming a force to be reckoned with within the insurance market, and we put our growth down to being agile, fast moving and being passionate about data and analytics.

As a senior member of the Claims Analytics team, you will take a lead in company-wide projects to drive forward change, champion analytical excellence, and use data and analytics to break down and solve complex business problems.

You will have a proven track record of driving strategic change within an organisation. You will be confident using structured thinking to break down complex business problems, have a strong commercial mind-set, and a passion for problem-solving, data, and analytics. You will be proactive in engaging stakeholders throughout the business, and challenging the status quo.

You will have a history of developing colleagues, and an ability to motivate both direct reports and wider stakeholders.

Within this role you will:

Provide thought leadership to the analytical function to support the delivery of team wide objectives
Drive cross-departmental initiatives that affect all aspects of the claims journey
Engage senior stakeholders on a weekly basis and get support for your initiatives
Collaborate on high profile projects that require rapid pace and lateral thinking
Have the opportunity to be responsible for the line management of up to two analysts initiallyIn order to excel in this role you will need:

Education to degree level (preferably mathematical or statistical)
A strong track record in your current role, with a history delivering actionable analytics and commercial insights that generate value
To be a strategic thinker, with the ability to construct short, medium and long term plans articulating the benefits to be achieved and the capabilities required to achieve them
The ability to work as part of a team in an environment that demands excellence, reliability, accuracy and working with competing deadlines
Experience in leading company-wide projects, or having senior participation within a large project
The capability and desire to build strong networks throughout the business, acting as an advocate for the team and department
Proven experience of driving and embedding analytical excellence
Robust understanding of the value chain in the insurance industry and key drivers of value
Excellent numeric and analytical skills
Advanced skills in use of MS office applications (Excel and Powerpoint), and statistical software packages (e.g. SQL, R, SAS)
Good communication skills and ability to influence others
An enthusiastic, positive attitude with a strong ability to motivate both direct reports and wider stakeholdersBenefits:

A highly competitive salary and an attractive benefits package
A friendly, dynamic and flexible environment with a test-and-learn culture
Structured career path that rewards achievements and focuses on development
Broad exposure to senior management and ability to contribute to real changeIn addition you will receive a competitive starting salary, a £5K car allowance, an end of year bonus potential (up to 10% of salary), 25 days holiday + bank holidays alongside a great company pension scheme

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