Crisis Centre Coordinator - Mental Health Charity

Mind Hertfordshire Network
11 Mar 2018
10 Apr 2018
Contract Type
Full Time
An exciting opportunity has arisen within Hertfordshire Mind Network’s Crisis Service – Nightlight for the positions of Crisis Centre Coordinator (East) & Crisis Centre Coordinator (West) working in Nightlight which is an out of hours Crisis Service in Hertfordshire. The hours are 32 per week.

You will need to be self-motivated, a team player with excellent communication and leadership skills. The posts will be based at Watford or Ware and will require working throughout Hertfordshire.

Crisis Centre Coordinator
Ware or Watford
(expectation to work throughout Hertfordshire based on service need)
32 hours per week
Salary: £21,720 pro rata (including outer London weighting)

The service includes a Crisis Helpline. The service has been operating for 3 years and funding is now secured for a further 2 years. Nightlight is crucial in supporting service users through a crisis and to then engage with services that are appropriate to their needs.

Purpose of Post
You will work as a key member of the team in delivering the Nightlight Crisis Service via 3 Wellbeing Centres which are operational Friday, Saturday, Sunday and Monday on the following shift patterns:
• Ware and Watford - 6pm - 2am
• Hemel Hempstead – 6pm - 2am (with 4 overnight beds 1am – 9am)

The Coordinator will:
• Build a cooperative and collaborative team that is flexible and adaptable to changing requirements,
• Monitor the team’s performance to ensure it meets expectations and agreed performance criteria, reporting variances to the Team Leader
• Ensure service user involvement and a person centred approach are embedded within own working practice.
• Participate in open two-way dialogue during Supervision meetings agreeing own task and development objectives and reviewing these and overall performance against the competency framework.

The service will be delivered through a person centred approach in line with Hertfordshire Mind Networks overarching organisational approach and to ensure that the organisations vision and the following values are adhered to throughout service delivery:
• Hope
• Empathy
• Respect
• Integrity
• Excellence

Closing date for applications: 22nd March 2018 at 5pm
Interviews: W/C 26th March 2018


If you would like to find out more about this position and to apply, please click the 'Apply Now' button to be directed to the Herts Mind Network website where you can download the Application Pack.

An approved Enhanced DBS check is required for this post.

Hertfordshire Mind Network is an Equal Opportunity Employer.

No agencies please

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