IT Operations & Systems Manager

11 Mar 2018
18 Mar 2018
Contract Type
Full Time
Our client a market leading Insurance Underwriter specialising in Commercial Motor for the UK and Ireland are seeking a new IT Operations & Systems Manager.

The successful candidate must be able to manage crisis situations whilst remaining calm and professional, ensuring a resolution is achieved quickly and effectively.

The successful IT Operations & Systems Manager will be expected to:

Understand and carry out Network Maintenance, Network Hardware
Configuration, Network Design and Implementation
Be able to complete audits
Have experience writing procedures
Ability to build and develop relationships with suppliers and providers

Job Specification

Purpose of the Role

The purpose of the IT Operations & Systems Manager is to maintain the company’s current systems (Microsoft Virtual Servers 2008/2012 & Windows 10 Desktop) whilst constantly evaluating, recommending, testing and installing new technology.

Duties to include but not limited to:

Providing help desk support and training users
Putting together manuals for users
Providing secure access to the network for remote users
Keeping software licenses up to date as well as mobile phones, copiers and other licensing requirements
Complying information and recommendations to strategic plans and reviews
Identify trends and prepare reports by collecting, analysing and summarising information and trends
Forecasting requirements, preparing an annual budget
Scheduling expenditures, analysing variances and initiating corrective action
Maintaining system protocols by writing and updating procedures
Ensuring the company is compliant with GDPR
Completing project management of RDT Landscape SQL Database including Kofax and Document Management
Ensuring the security of data from internal and external attack
The successful candidate must be willing to be flexible to work the occasional weekend when systems or computer updates are needed.

Experience of PowerBI SQL and TrackIT Helpdesk would be advantageous for this role but not essential.


Monday to Friday - 9AM to 5:30PM


£50,000 - £55,000 DOE

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