Management Consultant - Digital - Insurance - £100K+

£10000 - £125000 per annum + bonus, pension, benefits
21 Oct 2013
18 Nov 2013
James Walsh
Contract Type
Full Time

A tier 1 management consultancy is seeking an experienced consultant to join their digital strategy division, working with leading companies within the Insurance sector helping them shape their customer experience, enhance thier service and commerce channels, integrate and optimise their marketing performance and innovate their business models.

The Company

A world renowned management consultancy with a global presence in digital strategy consulting, helping companies across the world understand the impact of digital on their customers and business.

The Role

  • Inspiring clients on optimising their customer service propositions
  • Develop business architecture for CRM service delivery across multiple channels
  • Develop customer centric opering models for multi-channel environments
  • Help cleints through customer strategy, customer experience, channel optimisations and customer journeys

Experience Required

  • Expert knowledge of the insurance arena ideally within the distributions, service or claims value-chains
  • Experience of defining vision, strategy and road maps for clients within CRM/Customer Service
  • Experience with multi-channel CRM or analytics tools such as Salesforce, Siebel, SAS, Rightnow, SAP, KANA or similar
  • Segmentation and analytics experience

This is a great opportunity for an experienced managment consultant with a true passion for all things digital and expert knowledge within the insurance arena. The company have a clear vision, high expecations and a attractive bonus and benefits package to add to an industry leading salary offering.

Please send your CV to to be considered and for further details, please contact

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