Customer Service

JBS Recruitment LTD
11 Mar 2018
18 Mar 2018
Contract Type
Full Time
Job Summary

Assisting Passengers and guiding them through every step of their journey through the Airport.


The main duties include but are not limited to:
• Check passengers travel documentation
• Process baggage
• Marshal passengers onto flights
• Make customer announcements
• Deal with passenger queries
• Provide exceptional Customer Service to ensure passenger satisfaction

Person Specification

• No experience is necessary, however ideally you would have worked in a front of house or customer service position previously
• Be flexible with working hours (able to work days, nights & weekends)
• Must be hardworking & reliable with an excellent work ethic
• Have no criminal convictions


Due to the location of work being at the airport you must qualify. Therefore, we need the following information from you:
• 5-year checkable history (employment, self-employment, education or benefit claim)
• 5-year UK address history
• Valid photo ID (Driving licence accepted for British citizens)
• Criminal Record Check (Cost of £25 to be reimbursed in your wages)
• Attend two weeks paid training

Shift Patterns

You will work a mixture of early shifts and late shifts.

Part time will be 20hrs per week
Full time will be 40hrs per week

Salary: £8.40 to £10.65 /hour

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