Assistant Manager - Selfridges, London (F/T 375 hours)

NARS Shiseido Group
London (Greater)
08 Mar 2018
16 Mar 2018
Contract Type
Full Time

Motivate team to achieve retail targets.
Complete and submit all required paper work in a timely fashion.
Ensure that the brand meets all standards and guidelines in the Point of Sale
In the absence of line Manager report store activity and brand results / performance according to reporting guidelines on a weekly basis
Assist in organizing and executing successful in store events
Manage team rota’s in the absence of line Managers



• Ensure all testers are in place, and in good condition at all times. Used testers should be replaced immediately. No “holes”, no empty testers, no powder tester with the metallic pan visible
• Review with stock Co-ordinator and send tester orders every month. Follow up to check order was well received and dispatched. Make sure missing testers are back ordered as soon as stock is available
• Review the needs / usage of testers to secure a safety stock on best sellers and that orders are placed and delivered before tester needs replacement.


• All displays should be in place exactly as per guidelines, on the day of the launch with testers and images.
• All shelves and tanks should be merchandised with props and products according to merchandising guidelines
• No product should be displayed on the counter on its own

Discontinued items

• All discontinued products should be removed from counters and returned according to assortment policies and discontinuation guidelines

Counter Cleanliness

• Counters have to be cleaned and dusted every morning before store opens and should always be in pristine conditions. Recommended cleaning products have to be used to guarantee the good condition of our display units.

• Please refer to hygiene guidelines attached

Grooming guidelines

• Grooming guidelines have to be strictly respected as defined in the NARS Worldbook, at all times. No Exceptions

• Artists must wear Nars make up and use their seasonal allowance.

In Store Events

• Assist in communicating timing, themes, objectives and targets to the counter team a minimum of one month in advance
• Assist in providing detailed feedback after an event


• Make sure all Artists fill the daily sales sheets without any exception


• Check stock situation weekly
• Make sure to send Area Manager lost sales every Monday
• Report all OOS or critical stock situation to line Manager and recommend urgent orders when directed.

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