Customer Service Advisor
Here at Safestore our people make the difference. We’re a friendly team and thrive on providing exceptional customer service, whilst selling the right storage solution to our customers.
We are looking for a Storage Consultant in our Customer Support Centre that has excellent communication skills along with a friendly and enthusiastic attitude, whilst also having a willingness to learn and a passion for sales. Previous sales experience would be beneficial, but don’t worry if you haven’t got it, because we will ensure you will receive support from your Line Manager and the best on the job training.
Self-Storage is more than what you think it is. We are in the business of solving customer’s storage needs whether it’s a family looking to move house or a student on summer break, our customers make it interesting and you will be exposed to a variety of tasks.
Customers Service; Supporting new and existing customers over the phone, dealing with enquiries, compliments and complaints
Sales; Following up on enquires and advising customers on the best solution for their particular needs and overcoming any customer objections to meet your targets.
You can earn a basic salary of £16,500 - £18,000 per annum and on-target earning taking you up to £24,000 per annum.
Why work for Safestore?
Sitting within the FTSE 250, we are a well-known, respectable brand within our market. Safestore has an impressive track record in managing and developing its assets, with over 43,700 customers and 134 stores.