Software Services Technical Lead

Outsource UK Ltd
09 Mar 2018
10 Apr 2018
Contract Type
Full Time
Software Services Technical Lead

A Software Services Technical Lead is required to work on a nine month contract with the possibility of extension for our Defence client based in Preston.

This is an interesting project with one of the world’s largest company within the Enterprise IT Services Division.

Overview of the Software Services Technical Lead contract role

* Lead Software Services contract renewals.
* Lead Software Management capabilities including delivery of CSI and new tool and process implementation
* Governance of Software Services supply chain management
* Manage vendor audits and associated remediation work
* Operate as part of the Business Relationship Management and Operations management team to ensure achievement of EITS Vision, objectives, values and behaviours

Key Responsibilities of the Software Services Technical Lead contract role

* To provide direction for the team.
* To ensure alignment of the teams activities with customer needs.
* To ensure sufficient resources, with appropriate skills are available to discharge agreed scope of work.
* To directly coach, guide and mentor peers in Software Services Management
* To help ensure team’s activities and performance meets the needs of the wider EITS, in particular the Business Relationship Managers.
* To proactively identify best practice in the provision of services and promote continuous service improvement and reduction in cost and inefficiencies across Software Service capabilities.
* To work collaboratively as a member of the Extended Infrastructure Management Team to ensure the delivery of EITS strategic and operational objectives.

Key Skills of the Software Services Technical Lead contract role

* ITIL Practitioner – Accredited knowledge of the ITIL processes and procedures across the lifecycle.
* Thorough understanding of Software portfolio management capabilities and processes, across the full lifecycle.
* Thorough understanding of software purchasing / sales models and the ability to implement appropriate controls to ensure efficiency of consumption.
* Ability to collate, analyse and interpret complex business drivers and imperatives and develop sound strategies for delivering successful outcomes
* Strong commitment to quality customer service
* Excellent financial management capabilities, ensuring significant customer budgets are tightly managed and controlled to deliver agreed results.
* Strong Business case development and delivery abilities, identifying potential cost reduction opportunities, developing the case for change, securing support, both financial and management, and ultimately delivering the benefits.

Key Experience of the Software Services Technical Lead contract role

Experience in the planning and delivery of significant business change programmes.

* Experience in the management of consumption of Software assets gaining optimum value from a diverse and complex portfolio.
* Strong experience managing software suppliers to meet changing customer demands.
* Strong working knowledge and experience of SIAM processes
* Strong understanding of the external software business, its evolution, its motivations and methods of operating.
* Experience in management of ‘SIAM’ teams
* Influencing Customers and Suppliers – substantial experience in the engagement of senior stakeholders and suppliers
* Successful track record of managing service delivery to meet or exceed stakeholder requirements
* Experience at improving established ways of working and driving change
* Experience in developing and implementing an information

The role is based in Preston, Lancashire - commutable from Blackpool, Lancaster, Morecambe, Chorley, Leyland, Blackburn, Darwen, Burnley, Skipton, Stockport, Manchester, Warrington, Wigan, Bolton, Bury, Rochdale and Oldham with excellent access from Liverpool and Leeds

If you are a Software Engineer looking for a new contract either apply online or if would like to find out about other Software opportunities please contact Paul Scott on (url removed) or phone (Apply online only)

Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.

Outsource. Our People. Your Success.

Outsource UK is one of the country’s largest and most successful independent recruitment consultancies, specialising in the IT, Digital, Financial Services and Engineering sectors.

We recruit talented people for contract and permanent opportunities, offer a consultative approach and have a reputation for providing a superior service to both clients and candidates.

The business focuses on building long lasting relationships based on reliability and trust. We do this by hiring and retaining a great team of recruitment consultants who listen and understand our client’s and candidate’s needs.

Our Manchester office (which covers the whole of the UK) provides a “one-stop shop” to clients and candidates operating in the engineering and manufacturing sectors and, in addition to Engineers, we source and provide temporary/contract and permanent opportunities for IT, Programme Management and Support Professionals (including Procurement / Purchasing / Supply Chain, HR, Finance and Administrative Support).

Please visit our website (url removed)

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