Business Administration Assistant, £140 p/w, Chichester

Crawley College
12 Mar 2018
15 Mar 2018
Contract Type
Full Time

Reception duties- answering the incoming client lines, taking and passing telephone messages and passing the calls to the relevant team member via our internal phone line system. Reviewing internal google docs, and updating to track work load.

Data input- both into our CRM System and Excel Information gathering- i.e. sourcing contact details for prospects with the view to be added into the database Importing/ exporting and merging whole data in to clients CRM systems Pulling appointment reports from the CRM system and formatting these- using word Exporting calls from our online platform and saving into our shared drive Support the HR/ Operation Manager compile information to become complaint for GDPR Filling/ organising hard copies of office documents Input information into our online tracking platform for team hours- with the view to be able to create the templates for these once more experienced

Free tea and coffee

Training to be Provided:

In order to complete the level 2 qualification you will have to complete the mandatory units and a selection of the optional units listed below. Details of how many units you need to take will depend on the size of qualification you take. Mandatory Units Unit 201 Manage own performance in a business environment Unit 202 Improve own performance in a business environment Unit 203 Work in a business environment Unit 206 Communicate in a business environment You will also have the opportunity to study various optional units. Please see below for an example of what is on offer. Unit 204 Solve business problems Unit 322 Plan and organise meetings Unit 329 Deliver, monitor and evaluate customer service to external customers Unit 118 Improving productivity using IT Unit 243 Presentation software The other options will be given to you on your first meeting with your assessor.

Expected Duration:

12 months

Skills Required:

confidence using excel- also a pleasant telephone manor

Qualifications Required:

GCSE in English and Maths and ideally Business

Personal Qualities:

Proactive, fast learner, ability to follow direction and pleasant manor.

Future Prospects:

We are looking for two apprentices with the view to create one new role at the end of this- the salary for this will be £18,000 annually.

Other Important Information:

All applications must be made through Apprenticeship vacancies. Do not contact the employer direct as this may result in your application not being considered. The National Minimum Wage for Apprentices is £3.50 per hour. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

Reality Check:

Not subject to DBS and based in Chichester town centre- close to all public transport. Will need to attend Crawley College for 6 x workshops and Functional Skills if you don’t hold GCSE’s in English and Maths grades A-C (exempt if you do have GCSE’s)

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