Order Processor (Telecoms & IT)

Think Telecom
12 Mar 2018
15 Mar 2018
Contract Type
Full Time

Think Group are part of Connect Telecom one of the UK largest independent providers of mobile, fixed line and cloud based IT & software solutions. We are based on Lewes High Street and provide an excellent working environment and exciting career progression.

This varied role will include the following responsibilities:

· Processing and confirming customer orders

· Provisioning orders for new IP phone systems & progressing number port requests

· Answering and dealing with customer telephone calls & emails

· Provisioning orders for Broadband

· Building strong relationships with key customers and supplier contacts

· Provisioning orders for Office 365 & other software solutions (MDM)

· Liaising with suppliers and customers to book and agree installation date

We are looking for somebody with the following skills and attributes:

· Excellent customer service and communication skills

· Good organisation and ability to multi task

· Excellent project management skills

· A team player & can do attitude

· Strong attention to detail and consistent accuracy

· Good knowledge of Microsoft Office Products

· An ability to demonstrate initiative in problem solving

· Good standard of literacy in written English

We offer a competitive salary, company pension scheme and the chance to join a rapidly expanding and dynamic company.

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