Platform Investments - Administrator/Senior Administrator

Easy Web Recruitment
08 Mar 2018
15 Mar 2018
Contract Type
Full Time
Platform Investments - Administrator/Senior Administrator

Looking to develop a career with an award-winning business in the financial services industry? AJ Bell could have just the opportunity for you.

AJ Bell is one of the largest providers of online investment platforms and stockbroker services in the UK, with assets under administration exceeding £39.8 billion and more than 164,500 clients. Our award-winning products include AJ Bell Youinvest and AJ Bell Investcentre. We have our head office in Manchester, as well as a Media office in London.

Our aim is to be to a market-leading provider of investment products and administration services in the execution-only and adviser markets.

Position: Platform Investments Administrator/Senior Administrator
Location: Exchange Quay, Manchester
Job Type: Full Time, Permanent
Salary: Negotiable
Benefits: Staff bonus, matched pension contribution, study support scheme, onsite gym and more

About the role:

To provide excellent customer service to Clients through setting up, running and reviewing trades and ensuring all Securities are accurately priced. The jobholder will maintain the integrity of the systems and customer facing data and will also be involved in investigating trading queries from customers and other business areas. The role requires a good understanding and interest in investments and stocks / shares trading and the ability to follow company policies and procedures to achieve the right consumer outcomes.


- Checking of executed trades (Equities, Collectives, FX).
- Ensure Programme Trades are run and perform as expected (including Regular Investment, Scheduled Rebalance, Regular Disinvestment, and Dividend Re-investment).
- Client and Counterparty exposure monitoring (including Exposure Levels, Short positions, Client Debtors).
- Carrying out manual pricing on stocks which do not receive an automated Price.
- Complete AML documents and Ad-hoc requests for information from Fund Managers.
- Producing daily Price and data variance reports.
- Review Funds and other Securities, including ISA products, for Platform eligibility.
- Set-up new Securities for trading across AJ Bell's platforms.
- Maintain Data in our systems in line with legislation and company procedures.
- Run reports / validate data and perform checks where necessary.
- Improve efficiency of Programme Trades and ensure robust controls / checks are completed.
- Liaise with other teams to ensure delivery of customer service and consumer outcomes.
- Maintain good working relations with other teams, liaising as necessary to develop efficient and effective operating processes.
- Support management with project implementations, fixes and upgrades through testing of software and assisting with the definition of processes and procedures.
- Assist with training and mentoring other members of the team.

About you:

- Financial services administration role (ideally stockbroking or banking).
- CISI Introduction to Securities & Investments paper - pass (or working towards).
- Customer Service experience.
- Ability to perform complex tasks regularly and methodically.
- Highly accurate work; attention to detail.
- Able to work to deadlines.
- Ability to understand and work with operational business processes.
- Understanding of operational risk principles within team.
- Strong focus on achieving consumer outcomes.
- Aware of Anti Money Laundering policies and procedures.
- Excellent customer service skills.
- Excellent verbal and written communication.
- IT literate; confident with Word, Excel.

Other Information:

In return we will provide all the training and support you need in order to develop within your role.

Our EQ4 office design is centred on delivering agile and collaborative working spaces that enable us to deliver a first-class service to our customers. As well as state-of-the-art work areas, the office also has its own gym, relaxed break-out zones, a roof terrace, a dining area and a lounge which transforms into a bar for staff once a month.

There are opportunities for growth and professional development for members wanting to progress within their career including induction training and our study support scheme which is part of our benefits package.

At AJ Bell you can expect a friendly working environment with a strong sense of team work, we have a great sense of pride in what we do and this is reflected in our guiding principles.

There is an active programme of social events throughout the year which are open to all employees. You will also have access to free onsite gym with a range of classes.

You may have experience of the following: Administrator, Senior Administrator, Financial Services Administrator, Finance Administrator, Stockbroking, Banking, Banking Administrator, Financial Services, Office Administrator, Platform Investments Administrator, Platform Investments Manager, Securities, Settlements, Funds, Reconciliations, Dividends, Equities, FX, Trading, Middle Office, etc.

This vacancy is being advertised by EasyWeb Recruitment, the UK's leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.
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