Security Operations Engineer

Walter Samuel Limited
08 Mar 2018
17 Mar 2018
Contract Type
Full Time

Security Support Engineer / Communications / Support / CCNA / Engineer / Cisco / Juniper / Security / Firewalls / MSP / ISP / Customer Service / Helpdesk Support / Service Desk / 1st Line / Shift

Security Operations Engineer: £35k - £40k + 20% Shift Allowance

Walter Samuel are working with a global telecommunications organisation who are leaders in the Network and Cloud Services domain. They are looking for a Security Operations Engineer to deliver first class support to the group wide security services portfolio customer base.

You will have:

  • Experience working in a networking/security support (1st line) environment preferably with a MSP/ISP.
  • Experience of either Cisco and Juniper networking technologies.
  • Multiple Firewall product solutions experience (ASA/SSG/NetScreen/Fotigate etc)
  • Great communication skills, comfortable dealing with customers in a range of circumstances.
  • Great organisation skills, able to multi task and prioritise incidents and workload.
  • Personal pride in delivering a very high standard of customer service.

Responsibilities, will include: -

  • Full ownership of incidents, queries and service requests with first time resolution.
  • Prioritise and categorise security faults.
  • Debugging and rectifying a variety of firewall products.
  • Completion of operational firewall reconfiguration requests.

If you are passionate about delivering fantastic customer support for a confidential discussion please call Mike Chennells on ************ or APPLY NOW and your application will be followed up.

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