ERP Business Systems Manager

DCV Technologies
12 Mar 2018
18 Mar 2018
Contract Type
Full Time
ERP Business Systems Manager

This is an exceptional opportunity for an experienced and professional ERP Business Systems Manager with AX 2012/7 or Dynamics 365 operation to work with an inspirational international organisation based out of Thame. With its continuing growth, this is a great opportunity for you to join the business to lead and expand the Business Systems. You will manage a skilled team to provide exceptional services for all their customers worldwide driving continual improvement across all the operations. The Group currently employs over 1500 people operating in 9 countries from 21 locations over 4 continents.

Skills and Experience required:
• At least 5 years of experiences with Microsoft AX 2012/7 or Dynamics 365 operation
• Minimum of 2 full lifecycle implementations with multinational companies
• Understanding of Microsoft Dynamics AX 2012 R3 modules like General Ledger, Account Receivable, Accounts Payable, Sales & Marketing, Procurement & Sourcing, Inventory Management, Manufacturing (Process), Quality
• Significant experience implementing and managing business systems applications, preferably in an International manufacturing environment
• Strong understanding of processes within a global enterprise business
• Excellent communicator with a collaborative approach
• Good manager of people based across a number of countries and locations
• Ethic of delivering high quality services
• Proven technical skills
• You will be passionate about delivering a great customer experience.
• Excellent English both verbal and written are essential

The Role:
• As Business Systems Manager, you will have excellent knowledge of business processes, communication skills and be an accomplished manager to lead a team of business analysts and support analysts preferably with International experience.
• You will be responsible for project management of new modules, additional functionality, upgrades and continual improvements working collaboratively with all departments to implement agreed business processes.
• You will manage your team to achieve the project milestones and service levels expected by the business and deliver exceptional customer service for all business systems

Project Management:
• Develop and implement business systems projects in accordance with a standard project methodology eg Prince 2, driving projects to completion within agreed timescale, cost, quality and security.
• Maintain viable project plans incorporating changes as they occur and promote project management techniques and skills across the business.
• Provide routine metrics and reports including RAG status, monthly management report and present as required to the business systems steering committee.

• You will work closely with all departments and subject matter experts who will identify business requirements, processes, reports and metrics to be implemented by the project team.
• You will work with the departments in all countries to put the required plans for testing, training, go live preparation and post implementation support.

Change Management:
• Provide change management and regular communications for interested parties who will be affected by changes.
• Demonstrate good interpersonal skills including confidence, persuasion, guidance and an ability to train people of all levels.

Line Management:
• You will build and manage projects teams working with line managers across the business for seconded staff and provide the appropriate challenge and support.
• Conduct and document regular 1-2-1 reviews, set objectives and encourage a close working relationship with all departments.
• You will coach and mentor analysts ensuring career development and personal development plans are included within the objectives.

Supplier Management:
• You will work with the IT Manager and Legal teams to specify third party contracts and manage the relationship and third party staff to achieve agreed SLA’s

Application support:
• Work with the IT Manager to provide support for business systems including internal staff support and a third party support contracts

Customer Satisfaction:
• Work with the IT services team to conduct appropriate surveys.

• Participate in the development of departmental strategies and provide expertise and support for the IT team as required.
• Maintain and demonstrate an up to date knowledge of ERP solutions and specific Microsoft technologies.

This is why you’re a Business Systems Manager
• You will have a strong passion and track record of delivering exceptional business systems solutions and working in a collaborative manner.
• You will have excellent interpersonal skills, be a team leader and team player, be highly self-motivated and drive continual improvement initiatives
• You can build strong relationships with key stakeholders
• You understand the importance of metrics and driving Improved behaviours
• An excellent motivator you will be able to bring the best out of your team and help them achieve a high level of performance and consistency.
• You possess strong analytical skills, strong conflict management skills, and an ability to develop others.

Benefits and Perks
• This post comes with a competitive salary
• Professional Development with excellent ongoing training opportunities!
• A flexible working environment and great culture

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