Coffee Machine Service Engineer

09 Mar 2018
15 Mar 2018
Contract Type
Full Time

Our client is a leading coffee company and they are seeking a Field Service Engineer to join their expanding operations, covering the Dagenham area of East London.

This is an exciting opportunity to join a leading name within the coffee and hot drinks industry. They offer an excellent package that includes overtime, annual bonus, and benefits such as private use of the company van, and private health cover. The overtime earning potential is uncapped, with weekend and evening work available and paid at a generous rate.

The Field Service Engineer would be working mostly on traditional coffee machines such as bean-to-cup, Franke, Eversys, WMF, Schaerer, Thermoplan, Gaggia, Melitta and La Marzocco. Experience in these machines are key.

Responsibilities and Duties:

  • Install, commission and set up Commercial Coffee equipment on site
  • Perform pre-planned preventative maintenance services
  • Attend re-active break down and repair call outs, aiming for a first time fix on all equipment
  • Operator training (e.g. operation and cleaning of coffee equipment)
  • Self-sufficient management of spare parts stock holding in company van
  • To manage and supply timely paperwork, including full completion of service reports (with photos if required)
  • To support colleagues and engage pro-actively with all areas of the business
  • Qualifications and Skills
  • Strong electro-mechanical knowledge, 3 phase experience beneficial but not essential
  • Professional in nature and drive to represent the business in a positive manner
  • Relevant industry experience on bean to cup coffee equipment (desired but not essential)


  • As a field based role the working hours are based upon the needs of the business and are flexible upon approach 364 days per year
  • To be included on a 1 in 3 weekend call rota (which includes bank holidays)
  • Good organisational and problem solving skills
  • Have initiative, motivation and focus
  • Good communication skills and can communicate effectively

In return, the business will offer you:

  • A generous package worth up to £35k, made up a basic salary of around £26,5k,
  • Unlimited overtime and a 5% annual bonus.
  • Company van (available for private use)
  • Overtime payments for weekday and weekend work
  • Commission on water filter exchanges
  • Mobile phone
  • Ipad for completion of service reports
  • Company pension plan
  • Private health cover
  • Death in service

If you are a Field Service Engineer in the Dagenham or East London area with experience in the coffee and vending industry, and would enjoy working hard with uncapped overtime earnings, please submit your CV now for consideration for this role.

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