Desktop Support Engineer

10 Mar 2018
09 Apr 2018
Contract Type
Full Time
Desktop Support Engineer - Oxfordshire

The technical team provides design and support for the company's range of wireless based products along with looking after our their own internal infrastructure. To be successful you will need to possess a knowledge of wireless and networking fundamentals with experience of working as part of a team to support Windows Server based networks, Office 365 and MIS systems. You will need to be highly experienced in providing excellent customer service and problem escalation/resolution with previous helpdesk experience an advantage.

Provide troubleshooting and technical support for both the internal network and customers. Additionally when not providing support the candidate will be helping develop and implement security and network strategies.

At least 2 years' 2nd/3rd line networking experience in a technical support/design environment.

Required Skills:

* Good technical knowledge including Office 365, Azure, Windows Server environments, TCP/IP, VLANs.

* Experience administering Office 365, SCCM, Azure AD sync and PowerShell.

* Knowledge of designing and supporting Active Directory.

* Knowledge of Backup solutions including technology such as cloud backup and Quantum autoloaders.

* Knowledge of firewalls, switching, routers and wireless.

* Solid experience in problem analysis and resolution.

* Must be organised and have excellent time management skills where critical thinking and strong problem solving skills are required for success.

* Innovative thinker who is positive, proactive, and readily embraces challenges.

* Ability to handle clients of varying ability professionally and effectively.

* Strong written and verbal communication skills.

Office based

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

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