IT HelpDesk Analyst

Aim Hire Global
London (Greater)
10 Mar 2018
03 Apr 2018
Contract Type
Full Time
Job Description

Job Title: IT Helpdesk Support Engineer

Location: London

Salary: £50k

JobType: Permanent

My client a leading Enterprise API Integration Software provider is looking for an experienced IT Desktop Support Engineer to work in a London based role providing remote, telephone support and troubleshooting expertise.

This role will require a good knowledge of Networking.

As part of the team you will be responsible for supporting all internal users and being the 1st point of contact to close tickets.

Skills needed for IT Helpdesk Support Engineer:

Email troubleshooting


Remote Access

PC/laptop/telephone support

Provide hardware and software support for users throughout the business

Assist with the delivery of projects including hardware refreshes and software upgrades

Maintain the server infrastructure

Active Directory


VPC and VPN provisioning and troubleshooting

The ideal candidate will have previously worked in a desktop support role and have excellent customer service skills.

If you feel that you are suitable for this exciting role please apply today.

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